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ArchPass and Duo Mobile

ArchPass

Some UGA systems require more than your MyID and password for access, including ATHENA and eLC . For these systems and applications, you’ll need to use ArchPass, UGA’s two-step login solution, which is powered by Duo. This two-step login process adds an extra layer of security to help protect your UGA accounts.

UGA applications protected by ArchPass will ask you to:

  1. Enter your UGA MyID and password.
  2. You can verify your ID with the Duo Mobile app, a text message or a phone call to your Duo-enrolled phone or tablet.

You can enroll a phone or tablet through the Self-Service Portal. You can find instructions for enrolling devices on the Help Desk.

Duo Mobile

Before using ArchPass with the Duo application on your smartphone or tablet, you should:

  1. Make sure your App Store (iTunes, Google Play or the Windows Store) is properly configured on your device.
  2. Download the Duo Mobile application to your device.

For iPhone, iPad, and Apple Watch devices:

  • Launch the iTunes Store on your phone or tablet and search for the “Duo Mobile” app by Duo Security, Inc.
  • Select “Free” and then tap “Install” to download the app
  • Tap “OK” again when asked if DUO Mobile should be able to send push notifications

For Android Devices:

  • Open the Google Play Store app on your phone and search for the “Duo Mobile” app by Duo Security, Inc.
  • Install the Duo Mobile app
  • You will have to tap “OK” when asked if Duo Mobile should be able to send push notifications

For Windows Phones:

  • Open the Windows Store on your phone and search for the “Duo Mobile” app by Duo Security, Inc.
  • Install the Duo Mobile app
  • You will have to tap “OK” when asked if Duo Mobile should be able to send push notifications

Enrollment Instructions for smartphones and tablets.